What to Do After the GloriaFood Shutdown: Your Restaurant's Action Plan
When an online ordering platform shuts down, the biggest risk isn't the loss of the software — it's the gap in your customer's experience and the disruption to your revenue. Here is a clear, step-by-step action plan for every restaurant that was using GloriaFood to get back online fast, with nothing lost.
Act Now: The First 24 Hours
The moment you learn that GloriaFood is shutting down, the clock starts. Customers who try to place an order through your old GloriaFood link will hit a dead end. The faster you have a new ordering system live, the less revenue you lose.
Priority 1 — Get a new ordering link live
Sign up for ShopexHub and set up your basic menu. Your ordering page will be live the same day. This is the only action that actually protects your revenue in the first 24 hours.
Priority 2 — Update your Google Business profile
Google Business is where most customers find your "order online" button. Update it with your new ShopexHub link immediately. This takes 5 minutes and protects your most important customer acquisition channel.
Priority 3 — Update your website and social media
Replace the old ordering widget or button on your website with your ShopexHub link. Update your Instagram bio and Facebook page. Post a message letting your regulars know you're still open for online orders.
Within the First Week
1. Refine your menu
The initial setup is about getting live fast. Once you're taking orders, go back and add photos, descriptions, allergen labels and modifiers to improve the customer experience.
2. Set up payments properly
Connect Stripe to enable card payments and Bancontact. Run a test order to confirm the full payment flow works and that payouts are going to the right bank account.
3. Replace QR codes in your restaurant
Any printed QR codes in your restaurant that linked to GloriaFood will no longer work. Generate new QR codes from your ShopexHub dashboard and replace them at tables, on your counter and on any printed menus.
4. Notify your loyal customers
Send a message to any customers you have contact details for. A simple WhatsApp message, Facebook post or Instagram story explaining the change and sharing your new link is enough. Loyal customers will follow.
Why This Is Also an Opportunity
A platform shutdown is disruptive, but it is also a chance to build something better. With GloriaFood, your customer data sat on someone else's server. With ShopexHub, every order you take builds your own customer database — emails, order history, preferences — that you own forever.
What ShopexHub Gives You That GloriaFood Didn't
- Your own customer database — 100% exportable, 100% yours
- Built-in POS — manage in-store and online orders in one system
- Table reservations — online booking directly from your website
- Self-order kiosk — turn any tablet into a self-order terminal
- Belgian support — Bancontact, GKS, local team in Oostende
Get back online today
ShopexHub is free for 30 days. Set up your menu and be live in under 30 minutes. No credit card needed to start. Start free →