SK Cashmere Premium (hereinafter referred to as SK Cashmere Premium), located in Heilig Hartplein 2 Oostende 8400, Belgium, is committed to offering its customers the ordering, payment, and delivery services of quality products. SK Cashmere Premium appreciates the trust you place in the services on the website https://skcashmere.com/ (hereinafter referred to as the website) and makes every effort to meet your wishes as best as possible. It is important that you know what to expect from SK Cashmere Premium and vice versa. The general terms and conditions below will give you a precise picture of your legal situation every time you visit our website and order products. Each time you access the pages of the website, you indicate that you accept the terms and conditions below. These terms and conditions apply to all relations between SK Cashmere Premium and its customers in the context of any processing of orders and payments by SK Cashmere Premium, even if the order has not been placed in writing. Unless prior written agreement, SK Cashmere Premium will not be bound by general or special terms and conditions of customers. The actual production and delivery of the products is the responsibility of the individual business.
Article 1 – Products offered by SK Cashmere Premium on the website https://skcashmere.com/
The products and services offered through the site https://skcashmere.com/ are described in good faith and as truthfully as possible. The offers and prices indicated on the site are valid on the day of consultation of the site or for the period stated on the site. The prices indicated include VAT. The products on the site are offered to the extent that the suppliers' stock allows this. SK Cashmere Premium makes every effort to ensure that the products you have ordered are available. However, it may happen that one or more products are no longer available. The relevant supplier will contact you to agree on another product to replace the original order. Agreement will be sought in good faith between the consumer and the supplier in question. If no agreement is reached on this, SK Cashmere Premium will refund the money from the order for the product in question to the consumer's account. Neither SK Cashmere Premium nor the relevant supplier can be held responsible for a dispute about the availability of a product.
Article 2 – Conclusion of the agreement with SK Cashmere Premium
An agreement (order) between you and SK Cashmere Premium is concluded as soon as your order has been received via https://skcashmere.com/, both in the case of online payment and in the case of cash payment upon collection at the store. or delivery to you. The customers therefore owe the amount of the products they have ordered.
Article 3 - Termination of the agreement (order) with SK Cashmere Premium
The order can be canceled by the customer free of charge at any time, but not retroactively in the event of deliveries that have already taken place, within the conditions stated below. The cancellation is only valid if it is requested by the customer on the same day of the order by e-mail via the e-mail address info@skcashmere.com and by telephone via telephone number 059435315. The cancellation will only take effect when the order at the relevant business is still in progress. has not started and confirmation has been received from the case in question. Processing and any shipments will stop as soon as the order has been stopped on time and in accordance with the above conditions. In the event of successful termination of the order, any payment can be requested via a request for a refund via info@skcashmere.com.
Article 4 – Intellectual property rights
The customer is obliged to respect the intellectual property rights vested in the products and services used by SK Cashmere Premium and its partners on the website, in accordance with Belgian and European legislation in force in this area.
Article 5 - Delivery and return of products (if applicable)
The products will be delivered to the address indicated as the delivery address in your personal details on the website and specifically in the relevant order. Since we continuously ensure that we offer optimal service to all our customers who use one of our products, SK Cashmere Premium reserves the right to contact us in the event of one or more orders with an exceptionally large quantity of products. with the customer to closely monitor the details of the order. The business in question reserves the right to send its customers multiple ordered products in one package, taking great care to ensure the quality of the products. SK Cashmere Premium makes every effort to ensure that its customers receive the ordered products as quickly as possible. However, delivery times are stated for information purposes only and SK Cashmere Premium cannot be held responsible for any delays. SK Cashmere Premium reserves the right to interrupt shipments of products to a customer if shipment to the customer is impossible for reasons beyond SK Cashmere Premium. In this case, the customer will be contacted to find another solution. The quality and shipping of the products is the responsibility of the relevant business. SK Cashmere Premium does everything it can to deliver quality products to its customers. If there is a complaint or a comment to improve the products and/or service offered, we are always open to your opinion via info@skcashmere.com. To request the status of the delivery or to report an error in the delivery, please first contact the relevant item stated in the confirmation email by telephone. However, the customer is entirely responsible for any return of the products.
Article 6 – Payment
Depending on the conditions of the case in question, the amounts charged can be paid by cash, online payments or invoicing. Online payment options consist of payments via Bancontact, credit card, or transfer via online banking payment options. If invoicing via online payment is refused by the financial institution, SK Cashmere Premium reserves the right to immediately suspend the order until payment has been accepted by the financial institution and/or sufficient Local Credit balance credit has been deposited. In the event of non-payment by credit card, bancontact or home banking, SK Cashmere Premium reserves the right to cancel the customer's current order and possible delivery, without notice and with immediate effect. SK Cashmere Premium cannot be held responsible for products not being delivered if the minimum order amount is not reached. In this case, the amounts already paid will be placed on the Local credit. All costs associated with the collection of unpaid invoices can be fully charged to the customer.
Article 7 – Use by the customer
SK Cashmere Premium does everything it can to deliver quality products to its customers. Any misuse of the online ordering system as offered on the website is punishable. The concept of abuse is defined as any action taken that exceeds the normal use of the online ordering system “with due diligence”. Some examples (non-exhaustive) of abuse are: ordering products for collection where payment is made in cash, and then not collecting the products in question from the relevant business before the latest collection time and false statements of non-receipt or receipt of the products. In the event of misuse, SK Cashmere Premium reserves the right to claim damages, as well as interest and administration costs, which will be calculated on the basis of 50 euros per order, VAT included. Whenever a customer reports on the site a complaint about shipments, delays and/or quality of the products, or other complaints about the performance of the services, this complaint must be based on real facts. In order to guarantee the customer optimal service and to verify the truth, SK Cashmere Premium reserves the right to check such complaints.
Article 8 – Force majeure
SK Cashmere Premium cannot be held responsible for delays or defects in the execution of an agreement if these delays or defects are the result of unforeseeable facts or circumstances beyond its control, such as (non-exhaustive): broken open or blocked off streets, invasions, mobilizations, seizures, embargoes, rebellions, uprisings, natural disasters and strikes. The parties agree that viruses or other errors resulting from unauthorized access to the website will be considered cases of force majeure.
Article 9 - Disclaimer and limitation of responsibility
SK Cashmere Premium does everything possible to ensure that the site functions continuously and without defects. In order to achieve SK Cashmere Premium' objectives in terms of offering excellent service and quality to end consumers, SK Cashmere Premium will continuously optimize specific business operations and activities together with its partners. SK Cashmere Premium does not guarantee that the site will never be interrupted. SK Cashmere Premium is not responsible for any defects, defects or communication issues, nor for connection, messaging or access issues. SK Cashmere Premium is not responsible for any accidents, loss or damage caused to customers' computers. SK Cashmere Premium reserves the right to make changes, corrections and/or improvements to the website and the services described therein. SK Cashmere Premium cannot be held responsible for any damage caused by the use of the site, including but not limited to direct and indirect damage, with the exception of damage resulting from your own fraud or gross error. SK Cashmere Premium will do everything possible to check the quality of the products and deliveries that fall under the responsibility of the relevant matters and adjust where necessary.
Article 10 - Applied law and competent case law
Only courts of the judicial district of the district under which we are falls are competent
Article 11 – Protection of personal data
The products and services offered through the SK Cashmere Premium site are described in good faith and as truthfully as possible. The offers and prices indicated on the site are valid on the day of consultation of the site or for the period stated on the site. The prices indicated include VAT. The products on the site are offered to the extent that the suppliers' stock allows this. info@skcashmere.com makes every effort to ensure that the products you have ordered are available. However, it may happen that one or more products are no longer available. The relevant supplier will contact you to agree on another product to replace the original order. Agreement will be sought in good faith between the consumer and the supplier in question. If no agreement is found on this, info@skcashmere.com will refund the money from the order for the product in question to the consumer's account. info@skcashmere.com nor the supplier in question cannot be held responsible for a dispute about the availability of a product.