GloriaFood Is Shutting Down: How to Migrate Without Losing Orders

GloriaFood no longer accepts new signups and is shutting down. When it closes, the ordering widget and every link to it stop working. This guide is one plan, in order: what to gather, how to switch without a gap, what you cannot transfer, and what to do in the first week. If you are still choosing a replacement, read the comparison first.

What goes wrong if you wait

Every restaurant has an ordering link somewhere: on its website, on Google Business, on Facebook, in the Instagram bio, or on QR codes printed on menus and tables. When GloriaFood closes, all of them lead to an error page. For a restaurant that takes a large part of its orders online, that is revenue lost every day without a live link. Your menu, order history and customer data on GloriaFood will not be accessible afterwards.

The rule: set up before you switch off

Get the new system fully set up and tested before you remove or disable the old one. Do not cancel GloriaFood until your new page has taken real orders.

Step 1: Gather what you need (30 minutes)

• Restaurant details: name, address, phone, email, opening hours per day, delivery zones and minimum order amounts, pickup and delivery time estimates.
• Images: logo (square PNG or JPG) and a cover photo.
• Menu: categories; for each product the name, description, price and photo; allergens and dietary labels; options such as size, toppings and sauces. Keep a screenshot or PDF of your current menu as a reference.
• Payments: your bank account details for Stripe and your VAT number.
• Links to replace: the widget on your website, Facebook page, Google Business profile, Instagram bio, and every printed QR code.
• Records: download your order history now if you need it for your books.

Step 2: Set up the new system (30 to 60 minutes)

1. Create your account at shopexhub.be/starten with your restaurant name, address and hours. You get an ordering link immediately.
2. Build your menu. Add categories and products. Or email your menu as a PDF, screenshot or plain text to info@shopexhub.be and we build it for you at no charge. Add options and allergens later if you want to be live faster.
3. Connect payments. Connect Stripe for Bancontact and cards. You need a Belgian bank account and your business details.
4. Place a test order on mobile and on desktop. Check that the order arrives, the notification reaches your device and the payment flow works.

Step 3: Switch your links, in this order

1. Google Business profile (5 minutes). Usually your highest-traffic source.
2. Your own website (15 to 30 minutes). Replace the widget or button.
3. Facebook, including the "Order food" button.
4. Instagram bio and a short post: "We upgraded our online ordering. Order directly at [your link]."
5. QR codes in the restaurant (30 minutes). Generate new ones from your dashboard and replace them on tables, the counter and printed menus.

What you cannot transfer automatically

• Order history. Download it before the shutdown.
• Customer emails that GloriaFood collected. They stayed on its side. From now on every order on your own platform builds a customer list you own and can export.
• Printed QR codes. They have to be replaced.

The first week after you are live

• Add photos, descriptions, allergen labels and options to the menu.
• Check that Stripe payouts arrive in your bank account.
• Message your regulars by WhatsApp, Facebook or Instagram with the new link.
• Watch for customers who still try the old link and point them to the new one.

How long does it all take?

Plan on two to three hours from start to a fully switched restaurant: about 30 minutes for the new system (less if we import your menu), 5 for Google, 15 to 30 for your website, 10 for social media and 30 for QR codes. If you want us to do the menu import and a test order for you, see our migration help.

Questions

What happens to my ordering link when GloriaFood shuts down?

It stops working. Customers using the old link, button or QR code see an error.

How do I migrate without losing orders?

Test the new system first, then switch links in the order above, and keep the GloriaFood account until the new page takes real orders.

What can I not transfer?

Order history and customer emails GloriaFood collected. Download what you need first.